These Terms and Conditions govern your access to and use of the 55com online casino and sports betting platform. Please read this document carefully before registering an account or placing any wager. By creating an account on 55com, you confirm that you have read, understood, and agreed to every clause set out below.
The following six cards summarise the most important aspects of the 55com Terms and Conditions. These summaries are provided for convenience only — they do not replace or override the full legal text set out further below on this page.
55com is strictly for players aged 21 and above. You must be of legal age in your jurisdiction to use this platform. Age verification is mandatory at registration and may be requested again at any point. Underage gambling is prohibited without exception.
All promotional bonuses on 55com are subject to wagering requirements and time limits. Bonus funds cannot be withdrawn until the stated rollover conditions are fully met. Attempting to abuse bonus terms will result in forfeiture of the bonus and may trigger an account review.
Withdrawals are processed to verified payment methods only. JazzCash and EasyPaisa withdrawals typically settle within 30 minutes. Bank transfers to HBL, UBL, and Meezan Bank settle within the same business day. KYC verification must be completed before any withdrawal is approved.
Each player is permitted to hold exactly one active 55com account. Duplicate accounts — whether created intentionally or by error — are subject to immediate suspension. Any balances held in duplicate accounts will be forfeited pending investigation. Contact support if you believe a duplicate exists.
Fraud, collusion, use of automated betting software, exploitation of software errors, and any form of match manipulation are strictly prohibited. 55com reserves the right to void bets, suspend accounts, and withhold funds in any case where prohibited activity is suspected or confirmed.
55com provides deposit limits, session time reminders, cooling-off periods, and self-exclusion options to every account holder. These tools are accessible from your account settings panel. If gambling is negatively affecting you or someone you know, please visit the Responsible Gaming page immediately.
In these Terms and Conditions, the following terms carry the meanings assigned to them below unless the context clearly requires otherwise:
By accessing the 55com Platform — whether by visiting the website, registering an account, or placing a wager — you confirm that you have read these Terms in full and that you agree to be legally bound by them. This agreement takes effect immediately upon your first access to the Platform.
These Terms apply to all services provided through 55com, including the casino game library, the sports betting sportsbook, live dealer tables, promotional offers, customer support interactions, and all account management functions. Separate game-specific rules may apply and are incorporated into these Terms by reference.
In addition to the age requirement, the following eligibility conditions must be met to register and maintain an account on 55com:
55com reserves the right to request documentary proof of eligibility at any stage of the account lifecycle, including but not limited to government-issued photo identification, proof of address, and proof of payment method ownership. Failure to provide adequate documentation within a reasonable timeframe may result in account suspension or closure.
To access the full functionality of the 55com Platform, you are required to register a personal account. Registration is free of charge. During registration, you will be required to provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and mobile phone number.
You warrant that all information provided during registration is truthful and accurate. Providing false information during registration — including a false date of birth for the purpose of circumventing the 21+ age requirement — constitutes a material breach of these Terms and will result in immediate account termination and forfeiture of any balance held.
Each individual player is permitted to hold exactly one active account on 55com. The registration of multiple accounts — whether in the same name, under different names, using different email addresses, or through any other method — is strictly prohibited. 55com employs automated and manual detection systems to identify duplicate accounts. Upon detection, all associated accounts will be suspended and any bonus funds will be forfeited. Real-money balances held in duplicate accounts will be subject to investigation before any release is considered.
You are solely responsible for maintaining the confidentiality of your account login credentials. You must not share your username or password with any third party. 55com will not be liable for any loss or damage arising from unauthorised access to your account that results from your failure to keep your credentials secure. If you suspect that your account has been accessed without your authorisation, you must contact 55com support immediately via live chat or email at [email protected].
Before processing any withdrawal, 55com requires all players to complete a standard Know Your Customer (KYC) verification process. This process requires the submission of:
KYC documents are reviewed within one to two business days. Withdrawal requests will remain pending until verification is complete. Players are encouraged to complete KYC proactively rather than waiting until their first withdrawal request to avoid delays.
55com accepts deposits via JazzCash, EasyPaisa, HBL bank transfer, UBL bank transfer, Meezan Bank transfer, general bank transfer, and supported cryptocurrency wallets. The minimum deposit amount is Rs 500. All deposits are credited to your account in PKR at the applicable exchange rate where a currency conversion is required.
Deposits are generally credited instantly to mobile wallet methods (JazzCash, EasyPaisa) and within one business hour for bank transfers, subject to the processing schedules of the relevant financial institution. 55com does not charge deposit fees, though your financial institution may apply its own charges independently.
Withdrawal requests are processed to the same payment method used for the most recent deposit wherever technically possible. This policy exists to comply with anti-money-laundering regulations. Withdrawals to JazzCash and EasyPaisa wallets typically process within 15 to 30 minutes of approval. Bank transfers to HBL, UBL, and Meezan Bank typically settle within the same business day.
The minimum withdrawal amount is Rs 1,000. There is no maximum withdrawal limit for standard verified accounts, though high-value withdrawals above Rs 500,000 may require additional documentation and approval steps. 55com reserves the right to perform enhanced due diligence on any withdrawal request at its sole discretion.
The 55com Platform operates in Pakistani Rupee (PKR) as its primary account currency. Where deposits are made in a different currency (for example, via certain cryptocurrency methods), conversion to PKR will be applied at the prevailing market exchange rate at the time of the transaction. 55com does not guarantee any specific exchange rate and is not liable for exchange rate fluctuations affecting the PKR value of crypto deposits or withdrawals.
55com offers various promotional bonuses to eligible players, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as PSL. All bonuses are subject to the specific terms displayed at the point of offer, which are incorporated into these Terms by reference.
Unless explicitly stated otherwise in the specific promotion terms, all bonus funds are subject to a wagering requirement before they may be withdrawn. The wagering requirement means that the bonus amount (and in some cases the deposit amount) must be wagered a specified number of times before a withdrawal request will be approved. The applicable multiplier is clearly stated in each individual promotion.
55com employs automated detection systems to identify patterns consistent with bonus abuse, including but not limited to: low-variance betting strategies designed to extract bonus value without genuine play intent, coordinated wagering across multiple accounts, and exploitation of software errors or pricing anomalies. Where bonus abuse is identified, 55com reserves the right to void the bonus, reverse any winnings derived from it, and permanently close the associated account.
All wagers placed on 55com — whether on casino games or sporting events — are subject to the rules of the specific game or market, in addition to these general Terms. In the event of any conflict between specific game rules and these Terms, the specific game rules shall prevail in respect of that game only.
Casino game outcomes on 55com are determined by certified random number generators (RNGs). All RNGs are independently tested by accredited third-party laboratories. 55com does not manipulate game outcomes. Theoretical Return to Player (RTP) percentages for each game are available in the individual game information panels.
55com offers pre-match and in-play sports betting markets across cricket (including PSL, international T20I, Test series, and domestic tournaments), football, tennis, and other major international sports. Bet settlement is performed according to official results as declared by the relevant governing body. In the event of an event cancellation, postponement beyond 24 hours, or abandonment, bets will be settled according to the specific market rules displayed at the time of placing the bet.
In the event of a manifest error in odds, pricing, game outcome, or any other material element of a bet — whether caused by human error, software fault, or data feed failure — 55com reserves the right to void the affected bet(s) and refund the stake(s) to the Player's Account. 55com will not be liable for any loss of anticipated winnings arising from a manifest error.
All content on the 55com Platform — including but not limited to the 55com brand name, logo, website design, game interfaces, software, text, graphics, photographs, audio, video, and data compilations — is the exclusive intellectual property of 55com or its licensed content partners and is protected by applicable copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 55com Platform solely for your personal entertainment and in accordance with these Terms. This licence does not permit you to copy, reproduce, distribute, republish, display, transmit, scrape, or create derivative works from any 55com content without explicit prior written authorisation from 55com.
55com collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at 55com.bet/privacy-policy and is incorporated into these Terms by reference. By registering an account, you acknowledge that you have read and understood the Privacy Policy and consent to the processing of your personal data as described therein.
Key data practices include: storage of registration data for KYC compliance, transaction records for regulatory reporting, behavioural data for responsible gaming monitoring, and communication data for support and marketing purposes. 55com does not sell personal data to unaffiliated third parties for commercial purposes. Data is shared only as required by law, by regulation, or with contracted service providers operating under appropriate data protection agreements.
55com is committed to providing a safe, responsible, and controlled gambling environment. The following responsible gaming tools are available to all account holders and can be activated at any time from the account settings panel:
For further guidance on responsible gambling, self-assessment tools, and independent support resources accessible to players in Pakistan and internationally, please visit our dedicated Responsible Gaming page. 55com strongly encourages any player who is experiencing difficulties with gambling to use these resources without hesitation.
To the maximum extent permitted by applicable law, 55com's total liability to any Player — whether in contract, tort, negligence, breach of statutory duty, or otherwise — shall not exceed the total amount deposited by that Player in the 12-month period immediately preceding the event giving rise to the claim.
55com shall not be liable for any indirect, incidental, special, consequential, or punitive loss or damage, including but not limited to: loss of anticipated winnings, loss of data, interruption of service, or any other loss arising from the use of or inability to use the Platform — even if 55com has been advised of the possibility of such loss.
55com does not guarantee uninterrupted or error-free operation of the Platform. Scheduled maintenance, technical outages, and third-party infrastructure failures may occasionally affect Platform availability. 55com will use reasonable efforts to restore service promptly in the event of unplanned outages but does not warrant any specific uptime level or availability.
You may close your 55com account at any time by contacting customer support via live chat or email at [email protected]. Prior to closure, any pending bets will be settled in the normal course and any verified real-money balance will be returned to your registered payment method following a standard withdrawal processing period. Bonus funds that have not met wagering requirements will be forfeited upon account closure.
55com reserves the right to suspend, restrict, or permanently close any Player account at its discretion, including but not limited to circumstances where:
In cases of account termination for cause, any balance held may be withheld pending investigation. Where no breach is ultimately established, the verified real-money balance will be returned to the Player's registered payment method. Bonus funds are non-refundable in all cases of termination for cause.
55com reserves the right to amend, modify, or replace any part of these Terms at any time. Where amendments are material — meaning they substantively affect player rights or obligations — 55com will provide reasonable advance notice by email to registered account holders and by in-platform notification where practicable.
Non-material amendments (such as corrections of typographical errors, clarifications of existing provisions, or administrative updates) may take effect immediately upon publication without separate notice. The "Effective Date" displayed at the top of this page will always reflect the date of the most recent version of these Terms.
Your continued use of the 55com Platform following any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must stop using the Platform and contact support to close your account in accordance with Section 13.1.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter — including non-contractual disputes and claims — shall be governed by and construed in accordance with the laws applicable under the jurisdiction of 55com's international gaming authority licence. The specific governing jurisdiction is detailed in the licensing information available on the About Us page.
In the event of any dispute between you and 55com, we strongly encourage you to contact our customer support team in the first instance. The majority of disputes are resolved promptly at this stage without the need for formal proceedings. You may reach support via live chat (available 24/7) or by email at [email protected].
Where a dispute cannot be resolved through direct customer support contact, 55com operates a formal complaints procedure. To initiate a formal complaint, submit a written description of the dispute — including your account details, the nature of the complaint, and any supporting evidence — to [email protected] with the subject line "Formal Complaint". 55com will acknowledge formal complaints within 48 hours and aim to provide a full written response within 14 calendar days.
If you have any questions, concerns, or requests relating to these Terms and Conditions, please contact 55com through any of the following channels:
For responsible gaming support, self-exclusion requests, or account restriction queries, please also refer to our Responsible Gaming page, which contains dedicated contact pathways for these sensitive matters.
For general information about 55com, our licensing, and our operational history, please visit our About Us page.
Now that you understand the 55com Terms and Conditions, you can enjoy PSL cricket betting, live casino tables, and over 1,500 slot titles knowing exactly where you stand. Fast JazzCash and EasyPaisa withdrawals, certified RNG games, and 24/7 support — all under one roof.